customer CARE

Your complete satisfaction is our only goal.  We want to make your experience one that will not only keep you coming back, but one to share with your loved ones.  If you are not 100% happy with your purchase, please contact us through the form on our home page and we will do our best to make it right.


We do not have a large stock on hand, and most orders are handpoured as I receive them. Please allow 3-5 business days to process your order and up to 7 business days during the holiday season. 


We take a great deal of time to ensure that all of our candles are of an exceptional quality. Please make sure that you read the burning instructions located on our main menu under learn, to get the most out of your candle. In addition read the warning label printed on every candle. Any issues that may arise from the burning of our candles in ways that contradict the displayed instructions are not the responsibility of Wicked Candle.


Unfortunately we are not prepared to offer wholesale at this time...but please feel free to share more about your inquiry through our contact form.


- Credit / Debit Cards